Creating and Importing New Cases (Groups and Individuals) Hussain Ali February 20, 2019 20:48 Updated Follow In this video, we'll explore how to manually create or import new cases (individuals/groups) into NextAgency. Related articles NextAgency - Adding Employees to Cases Adding (or Associating) Dependents to Cases Managing Case Custom Fields NextAgency - SMS Texting with Contacts (NextText) NextAgency - Sub-Agents