Case Record Overview (Groups and Individuals) Hussain Ali March 09, 2019 14:01 Updated Follow In this video tour, we dive into Exploring Cases (Groups/Individuals), including an in-depth tour of each tab in the ribbon. Related articles Creating and Importing New Cases (Groups and Individuals) Archiving and Deleting Cases NextAgency - Locking Notes, Tasks, and Tickets NextAgency Recorded Demonstration Adding (or Associating) Dependents