NextAgency - General Agents Hussain Ali November 18, 2019 14:11 Updated Follow In this video, you'll see just how easy it is to set and manage your General Agents. Related articles Case Record Overview (Groups and Individuals) NextAgency - Activity Log History NextAgency - Locking Notes, Tasks, and Tickets NextAgency & Ease (formerly EaseCentral) Integration: How it Benefits Your Agency Managing Notes, Tasks, and Tickets