Using the Intulse VOIP phone system with NextAgency makes both platforms more powerful. Integrating the two takes just a few minutes. This video shows how.
Please Note: To keep your calls and recordings logged in NextAgency indefinitely so that they remain even if you intend to remove this integration, please save them. For more details, please read the last section of this article.
Saving Calls & Recordings:
After the call has begun, simply tap the back button. Then, when you're on the Intulse page, navigate to 'Actions' > 'Start Recording' to begin recording the call.
After finishing the call, you can locate the recording file attached to the call under the appropriate contact record in the Intulse tab. Remember to click on the actions menu of the call record if you want to save it.
If you have questions, please reach out to our support team at support@nextagency.com